Cancellation Policy

Effective Date: August 21, 2026

Radhika Enterprises understands that customers may occasionally need to cancel an order. This Cancellation Policy explains when and how an order may be cancelled and how refunds for eligible cancelled orders are handled.

1. Cancellation Request

Customers may request cancellation of an order by contacting us as soon as possible after placing the order.

Mobile: 7069080372
Email: enterpriseradhika3@gmail.com

Please include your order number, customer name, and the reason for cancellation when contacting us.

2. Cancellation Before Dispatch

Orders may generally be cancelled before they have been processed for dispatch.

If the cancellation request is accepted before dispatch, the amount paid for the cancelled order will be refunded through the applicable payment method, subject to applicable payment processing conditions.

3. Cancellation After Processing or Dispatch

Once an order has entered the fulfilment process or has been dispatched, cancellation may no longer be possible.

In such cases, customers may need to receive the order and follow the applicable Return & Refund Policy if the product is eligible for return.

4. Cancellation After Delivery

Orders cannot normally be cancelled after successful delivery.

Customers who wish to return an eligible product after delivery should refer to our Return & Refund Policy for applicable return conditions and procedures.

5. Cancellation Confirmation

An order will be considered cancelled only after Radhika Enterprises confirms that the cancellation request has been accepted.

Submitting a cancellation request does not guarantee that the order can be cancelled, particularly if the order has already entered the fulfilment or shipping process.

6. Cash on Delivery Orders

Customers who place Cash on Delivery orders may request cancellation before the order is processed for dispatch.

Once a Cash on Delivery order has been dispatched, cancellation may no longer be available and the customer may need to follow the applicable return procedure.

7. Cancellation by Radhika Enterprises

Radhika Enterprises reserves the right to cancel an order in circumstances including:

• Product becoming unavailable or out of stock
• Incorrect pricing or technical errors
• Payment verification or transaction issues
• Suspected fraudulent or unauthorized transactions
• Incorrect or incomplete customer information
• Delivery restrictions or serviceability issues
• Other legitimate business or operational reasons

If we cancel a prepaid order, the applicable amount paid by the customer will be refunded through the appropriate payment method.

8. Refund for Cancelled Orders

Where a refund is applicable, it will generally be initiated after the cancellation has been confirmed.

Refunds will generally be processed through the original payment method used for the order, subject to the payment gateway's processing procedures.

The time required for the refund to appear in the customer's account may depend on the payment gateway, bank, card issuer, or other financial institution.

9. Cancellation Charges

No cancellation charge will normally apply when an eligible cancellation request is accepted before the order is processed for dispatch.

If an order has already entered the fulfilment or shipping process, any applicable shipping or return-related charges may be handled according to our Return & Refund Policy.

10. Contact Us

For cancellation requests or any questions regarding this policy, please contact us:

Radhika Enterprises

Mobile: 7069080372
Email: enterpriseradhika3@gmail.com

If you have any questions regarding this Cancellation Policy, please contact us using the details provided above.